At ND-Fashion , your satisfaction is important to us. We aim to provide a smooth and transparent shopping experience. Please review our return and exchange policy below:

🔁 Exchanges

• Exchanges are accepted within [7 / 14] days from the date of delivery.

• Items must be unused, unwashed, in their original condition, and with all original tags attached.

• Exchanges are available for size or color changes, subject to stock availability.

• Shipping costs for exchanges are the customer’s responsibility unless the item is defective or incorrect.

↩️ Returns

• Returns are accepted within [7 / 14] days from the date of delivery.

• Returned items must be in their original condition, unworn, unwashed, and with tags attached.

• Sale or discounted items are non-refundable (if applicable).

• Refunds will be processed within 7 business days after approval, using the original payment method.

• Shipping fees are non-refundable.

🚫 Non-Returnable Items

• Underwear, bodysuits, or other intimate items (for hygiene reasons).

• Items that show signs of wear, damage, or misuse.

• Items returned without original tags or packaging.

📦 Defective or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos, and we will resolve the issue as quickly as possible.

📞 Contact Us

For return or exchange requests, please contact us at:

• Email: [info@ndfashion.cloud]

• WhatsApp / Instagram: [contact method]